The store accepts returns or exchanges of purchased products within 7 days from the date of purchase, with the condition that the items are in good condition. We prioritize customer satisfaction and aim to provide the best shopping experience for our valued customers. Therefore, we are happy to assist you in exchanging or returning the cam.Vn jordan1 sneakers if necessary.

In cases where customers need to return or exchange items, we will conduct a thorough inspection to ensure the condition of the products.

At the time of ordering, as on the website, the order was placed with incorrect or mismatched styles and types of products. In the order, there were insufficient sets and quantities.

The packaging is torn, peeled, and broken as it is affected by external conditions… In order to complete the process of returning/exchanging goods, customers are responsible for providing relevant documents to prove the deficiencies.

Customers can exchange sizes within 3 days from the day they receive the shoes.

The voucher in the form of a money transfer and refund will be higher or lower in price than the larger or equal to the price of the exchanged product if the customer wants to buy the product at a higher or equal to the price or higher or equal to the price of the exchanged product.

3. Yêu cầu về tình trạng hàng hóa

The product is in a brand new condition, never been used, never been washed/ironed, and has no strange smell.

The product still retains its original labels, packaging, and accompanying boxes (if any).

Customers have a plethora of choices when it comes to purchasing products from jordan1.Vn.

There will be no exchange or refund of goods in the event of user error.

The aviation industry is not affected by errors in the storage and transportation processes of its users.

Applies to discounted products not exceeding 30% and full-priced products.

2. Quy định về thời gian thông báo và gửi sản phẩm đổi/ trả

In the event of missing accessories, gifts, or breakage of the product, the notification period for exchange or return is within 48 hours from the receipt of the product.

The time to send and return the product: within 7 days from receiving the product.

Please contact our customer care hotline if you have any feedback/complaints related to product quality.

Each product can only be exchanged or returned once.

4. Cách thức đổi/ trả

You can directly come to the address of the jordan1.Vn store to exchange or return the product.

Online exchange/return, at home:.

Step 1: Customers can contact the hotline or Fanpage, Zalo of jordan1.Vn to request product exchanges or returns.

The next step is for customers to send the product back for exchange and jordan1.Vn will receive the product.Output: Step 2: Customers are required to return the product for replacement and jordan1.Vn will receive the product.

Jordan1.Vn will perform a thorough examination of the merchandise and return the replacement item to the client. Step 3.