Easy Returns and Refunds without any trouble.

A refund or exchange can’t be offered unfortunately, since your purchase, if 14 days have gone by. Lasts 14 days, our policy.

Additionally, it is necessary for the product to remain in its original packaging. In order to qualify for a refund, the item must be unused and in the identical state as when you initially received it.

Certain categories of merchandise are excluded from being eligible for returns.

Gift vouchers, Downloadable software applications, Certain health and personal care products.

In order to finalize your return, we necessitate a receipt or evidence of purchase.

Kindly refrain from returning your purchase to the manufacturer.

There are specific circumstances where only partial reimbursements are provided (if applicable):.

Any product that is returned after a period of 30 days from the date of delivery, provided it is not in its original state, has been damaged, or is missing components due to reasons unrelated to our mistake.

If your return is approved, a credit will be automatically applied to your credit card or original payment method within a specified number of days. Additionally, you will be informed about the approval or rejection of your refund once we have received and inspected your return. An email will be sent to notify you that we have received your returned item. Refunds, if eligible, will be processed accordingly.

If you haven’t received a refund yet, please contact support@btfstore.Com. It may take some time before your refund is processed, as there is often a delay in bank transactions. Once your refund is posted, please ensure to check your credit card account or contact your bank if it is still not received. Additionally, if there are any missing or late refunds, please reach out to us.

Sale items (if applicable)Only full-priced items may be reimbursed, unfortunately discounted items cannot be reimbursed.

We only replace products if they are faulty or impaired for exchanges. If you require an exchange for the same product, kindly reach out to us via email at support@btfstore.Com, and we will assist you accordingly.

Once the returned item is received, a gift voucher will be sent to you. If the item was designated as a gift at the time of purchase and shipped directly to you, you will be given a gift credit for the amount of your return.

The person who gave you the gift will be aware of your return, and if the item was not designated as a gift at the time of purchase or if the gift giver had the order sent to themselves to give to you at a later time, we will issue a refund to them.