Latest Update: March 1, 2023.
SuperTravel (formerly known as SnapTravel) may have captured your attention with its irresistible hotel offers and user-friendly interface.
As a savvy traveler, you know that sometimes the best deals come with hidden risks or costs that can cause you to lose your hard-earned money.
Before clicking the “Book now” button, let me uncover the truth: is it another scam waiting to happen, or is it a legitimate and super travel option?
Let’s jump straight in!
Making a reservation directly with the hotel, in contrast to making a reservation through SuperTravel, carries fewer risks of complications. The reputable online travel agency, Super Travel, has been highlighted by The New York Times and has a longstanding presence in the industry.
The likelihood of encountering issues is significantly reduced when booking directly with the hotel, although problems can still arise, albeit less frequently, compared to booking through SuperTravel.
Here’s why:.
SuperTravel essentially functions as a mediator between you and the hotels.
When using SuperTravel, your agreement is not directly with the hotel you reserved, but rather with SuperTravel, who handles your payment and is accountable for your reservation as an intermediary.
Hence, the hotel is not responsible for directly assisting you in case of any mishaps.
SuperTravel will respond to you and subsequently SuperTravel will contact the airline you have made a reservation with. In case you require any assistance or encounter any unusual occurrences, you should reach out to SuperTravel.
It is highly likely that you will experience numerous exchanges between the hotel and SuperTravel due to the presence of an intermediary facilitating communication between you and the hotel.
This, in turn, complicates the entire process of resolving your problems and prolongs the time it takes to address them.
When you book your hotels through SuperTravel, the process of making changes, cancelling, and obtaining a refund becomes more complex due to the involvement of an intermediary, similarly.
That is why the dangers linked to reserving via SuperTravel are elevated when compared to making direct reservations with the hotel.
Now if we discuss the hazards/disadvantages linked to making reservations through SuperTravel, here are the primary ones:.Output: Now if we talk about the risks/drawbacks associated with booking through SuperTravel, here are the major ones:.
1. Booking Problems.
Making a hotel reservation through SuperTravel carries the possibility of not having your booking.
From time to time, SuperTravel fails to notify the hotel about the guest’s reservation, resulting in either no booking or the booking of the same room twice.
At other times, the hotels also “bump” guests who have paid the least through an online travel agency like SuperTravel to prioritize those who have paid more directly.
And when the guest arrives at the hotel, they trick them by refusing to acknowledge that their reservation exists.
Once you’ve made your reservation, promptly reach out to the hotel using the provided telephone number in the listing. Remember to confirm your booking and get in touch with the hotel. Suggestion:
2. Generally, the refusal of making changes is common.
Despite the hotel’s agreement to the modifications, SuperTravel, which is associated with booking a hotel through them, typically denies requests for changes to your reservations due to the potential risk involved.
In order to prevent any inconveniences in the future, make sure to verify your details and make sure that you have chosen the accurate dates prior to reserving your lodging with SuperTravel.
3. In any situation, refunds for bookings that are non-refundable are typically denied.
If you choose a non-refundable booking through SuperTravel, even if the hotel you have made a reservation with is willing to provide a refund, it is unlikely that you will receive any reimbursements regardless of any circumstances that may impact your travel plans.
If there is a chance that you might need to change your travel plans, it is advisable to choose a refundable booking option and pay a little extra through SuperTravel.
4. The Hotel’s standards are beyond the control of SuperTravel.
As a 3rd party booking service, SuperTravel or any other online travel agency cannot control the standards of the hotel, which is another risk/drawback of booking through them.
Regrettably, there is nothing you can do if the hotel you reserved via SuperTravel fails to meet your expectations or does not match the listing precisely.
If you have any other hotel preferences or if you want to book a nearby hotel, please contact SuperTravel for assistance. However, please note that they may not guarantee a refund.
Likewise, do not anticipate reimbursements directly from the hotel as they are not responsible for your reservation.
Caught in the midst, you might find yourself in a predicament such as this where SuperTravel could impose responsibilities on the hotel, and in response, the hotel’s staff could reciprocate by placing responsibilities back on SuperTravel.
Consequently, you will need to embrace the hotel in its current state.
When arriving at the hotel, it is important to thoroughly research the property by looking at photos, amenities, and reviews in order to avoid any unpleasant surprises during your stay.
By adhering to the aforementioned suggestions, one can mitigate these hazards. Nevertheless, there exist four significant dangers linked to reserving a hotel via SuperTravel. Thus, these hazards should be taken into consideration.
That being said, in conclusion, is Super Travel legitimate?
SuperTravel is truly a legitimate company, but there are concerns regarding its legitimacy. It carries high risks, as mentioned above, including through booking.
SuperTravel has been showcased in the New York Times, Forbes, TechCrunch, and numerous other media sources.
Well-established media organizations most likely wouldn’t showcase SuperTravel if it were a fraudulent scheme.
It is a fact that companies scamming has been a long-standing issue, and Super.Com, the parent company of SuperTravel, has been in the business since 2016.
Additionally, SuperTravel received funding from Stephen Curry, the most exceptional basketball player in history.
If SuperTravel were not a legitimate company, why would such a well-known basketball player invest his funds in a fraudulent enterprise?
By considering these few key factors, it is undeniable that SuperTravel is legitimate.
Besides being a legitimate platform, it frequently provides more affordable prices than booking directly with hotels.
So, Should You Book Hotels Directly or Through SuperTravel?
Well, that’s subjective!
If there is no substantial price difference between booking through SuperTravel and booking directly, then there is no point to book hotels through SuperTravel.
Nonetheless, if the price discrepancy is substantial, it primarily boils down to individual preferences for comfort.
Personally, I suggest SuperTravel exclusively if:
In addition to these requirements, you must adhere to these guidelines:
So that concludes my side of the story!
Do you have any inquiries or would you like to share your own reservation experience with SuperTravel?
Please don’t hesitate to inform us in the comments section underneath.
